Service on demand Innovative service. Wherever you need it.
Simple, flexible, innovative. This is Service on demand A smart service you only use when you need to. All it takes is a click of a button or a notification via QR code or a sensor, and the relevant department will be at your service. A perfect service – just how customers like it.
The advantages for you at a glance
- Quick and easy to implement
- Send order messages quickly and efficiently
- Digitized processes
- Targeted evaluations, and in turn:
- Optimal use of resources
- Clear savings
- Happy customers
And this is how straightforward Service on demand is.
The Service on demand buttons can be installed in as many places and on as many devices as needed (no hassle or any additional installations) so that problems or incidents can be reported and services requested quickly and easily.
Alternatively, sensors can also be used that can, for instance, measure the number of visits and send a report once a threshold has been reached.
Tabs
Applications in healthcare / hospitals
Logistics/housekeeping/operations
- Transporting beds
- Delivery and collection of work clothing
- Delivery and collection of consumables and cleaning products
- Ordering/collecting laundry
- Disposing of medical waste
- Cleaning patient rooms
- Patient service
Is there anything else you would like? We will be happy to discuss it with you.
Application for facility management
Toilets
- Replacing consumables (toilet paper, soap, towels, etc.) or cleaning pads
Meetings and workshops
- Resolving technical issues (sound, video, light, air)
- Replacing consumables
- Ordering catering
- Replacing damaged furniture
Break areas
- Replenishing coffee machines, snack machines, water dispensers
- Cleaning microwaves and fridges
- Issues and faults with devices and payment solutions
General management
- On-demand cleaning
- Fixing issues (lighting, dryer, dishwasher, etc.)
- Waste disposal
- Managing office supplies, printer faults
- Full document shredder
- Ordering and announcing postal services
- Doorbell/notification of goods
Is there anything else you would like? We will be happy to discuss it with you.
Applications in the hotel sector
- Feedback boards for workshops
- Order catering services
- Room service
- Request concierge service
- Order materials
- Disposal
- Request cleaning service
- Fill minibar
- Change towels
- Change bedsheets
Is there anything else you would like? We will be happy to discuss it with you.
Contact
We would be happy to help.
References
“Service on Demand” is an early product from Swiss Post. The early Label stands for innovations which Swiss Post tests and develops together with its customers.
For more information, visit www.swisspost.ch/early.